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Module 3 • The Operator

Core admin tools

0 of 5 done

Goal
Be genuinely good at the tools that appear in almost every entry-level VA job post.
Roughly
12 hours. Mostly doing, not watching.

Watch first

Lessons

  1. Gmail to a professional standard: labels, filters, rules, canned responses, and a triage system that separates urgent, waiting, and reference.
  2. Google Calendar: scheduling across timezones, buffers, recurring meetings, and a booking link using Calendly's free plan.
  3. Google Sheets: basic formulas (SUM, AVERAGE, COUNTIF, VLOOKUP or XLOOKUP), sorting and filtering, conditional formatting, and a summary tab.
  4. Google Drive: a folder structure a client could navigate without asking you, and sharing permissions you understand well enough to explain.
  5. Drill, do not just watch. Build a mock client inbox with a full label and filter system. Build a calendar with three recurring meetings across two timezones. Build a 50-row tracker with conditional formatting and a summary tab. Keep all three — they become your portfolio in Module 5.

Checklist — click each box to tick it

0 of 5 done

Module 3 complete

Milestone reached: The Operator

You can run an inbox, a calendar, and a spreadsheet like a professional

Reset all progress?

This clears every ticked box, tracker row and note saved on this device. It can’t be undone — export your progress first if you might want it back.